As a nature-focused hospitality brand committed to creating a relaxing, effortless guest journey that complements the holiday experience, Forest Holidays needed to ensure its technology could support that mission. With the business preparing for a fully streamed, hardware-light future, it became clear that it’s digital guest experience required a unified, scalable and reliably managed solution.
Challenges like:
– A consistent digital experience
– Technology that aligned with ‘Forest Feeling’
– A reliable, cloud-first foundation
In short, Forest Holidays needed a trusted, strategic partner able to deliver a seamless, modern and revenue-enhancing guest experience without compromising the natural, forest-focused experience of their brand. And that’s why they came to Nevaya.
We were incredibly proud to be chosen by the Forrest Holidays team to deliver a comprehensive, cloud-based tech stack with an API-first approach.
The Solution:
Nevaya’s cloud-first architecture ensures maximum uptime and delivers the seamless experience essential for maintaining Forest Holidays’ service standards. The platform also unlocks new commercial opportunities through up-selling, curated content, and personalised journeys, all while keeping the experience effortless for guests.
Solution in action:
From personalised content to dynamic upsell journeys, Nevaya’s platform is already delivering meaningful results. Guest engagement is strong, with thousands of streaming interactions each month, and the positive feedback reinforces that the experience feels natural, simple and aligned with the tranquillity of a forest escape.
See exactly what the Forest Holiday team thought about working with Nevaya and how we solved their guest entertainment and experience problems.
