Seamless casting to avoid terrible guest experiences
CurateCreative
Ben Clifford told The Caterer that seamless casting, with the guest’s phone paired with the TV before they even get to the room – avoids both “a terrible guest experience” and makes guest data more secure.
Building a truly joined up and cloud-native tech stack means that, when we work with groups such as Mollie’s, we can create a simple, intuitive offering which can be tailored to the brand, so that even a sophisticated digital first-service model is possible for lower-priced limited-service hotels.
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Nevaya announces they are working with Leonardo Hotels
CurateCreative
We’re excited to announce that we are working with Leonardo Hotels, with 3,000 rooms already live with NevayaCast, we are helping give guests a better stay, with better content: the content they actually want.
James Richmond, co-founder & CEO, Nevaya, said: “Travellers like their home comforts and we are looking forward to helping Leonardo’s guests bring their own Netflix, Amazon Prime, Disney+ or other content to their hotel room TV.”
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Book a free consultation with one of our team to learn about the Nevaya platform and how it could enhance your guest experience.
Nevaya turns 20!
CurateCreative
Twenty years ago Apple opened the iTunes music store, Beyoncé started her solo career with Crazy In Love and Nevaya had its official launch, winning our first customers, paying the rent and focusing on becoming the leading UK provider of hospitality WiFi.
Two decades on and we’re all still here and thriving. All three of us have stuck to our core expertise, but we’ve all expanded our scope. At Nevaya we’ve shifted our ambitions to being the world’s best hospitality SaaS platform for Casting (certified by Google), TV, WiFi and mobile.
Some things remain the same. We’re innovating every day. We’re proud of our reputation in the sector. We’re passionate about our dedicated team of Nevayans.
And most of all we’re thankful to our friends, family, partners and clients, including: IHG Hotels & Resorts, Accor, citizenM hotels, Forest Holidays and Mollie’s. Happy anniversary.
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Book a free consultation with one of our team to learn about the Nevaya platform and how it could enhance your guest experience.
nevaya. + CitizenM
How do you deliver the very best guest experience for a frictionless stay?
That’s the question that Mike Rawson – Chief Information Officer at citizenM hotels was asking.
As an organisation that prides itself on delivering a frictionless stay that meets the demand of the modern traveller, citizenM hotels needed to make sure its technology could live up to that promise. Before they approached Nevaya, this wasn’t the case. They were dealing with challenges that you’re probably familiar with.
Challenges like:
– Unreliable on-site servers prone to downtime
– Old technology that was slow to fix and difficult to update
– A TV and Streaming provision that didn’t support every device or include the most-watched apps.
In short, citizenM hotels technology stack didn’t support their commitment to providing the best possible guest experience, so they went looking for a partner who could support their guest-centric approach and support a global roll-out of new and improved casting, TV and Wi-Fi services. And that’s why they came to Nevaya.
We were incredibly proud to be chosen by the citizenM hotels team to deliver a comprehensive, cloud-based tech stack with an API-first approach.
We delivered:
– The only hospitality casting solution approved by Google
– Simple, streamlined in-room access to multiple streaming apps and full Android + Apple device compatibility
– API integrations to automatically pair with citizenM hotels in-room iPads
And the results for citizenM hotels guests?
Smarter tech, deeper insights and a superior guest experience. Too many great results to go into here, but our full case study on working with citizenM explains how we:
– Increased guest engagement
– Increased guest satisfaction
– Supported new marketing efforts and guest offers
– Upgraded TV and Wi-Fi solutions alongside our casting provision
– Provided a single, effective ecosystem that delivers on citizenM hotels promise – reducing friction for every guest stay.
See exactly what Mike Rawson and his team thought about working with Nevaya and how we solved their guest entertainment and experience problems.
Book your free demo now.
Book a free consultation with one of our team to learn about the Nevaya platform and how it could enhance your guest experience.