Valor Hospitality rolls out NevayaOne to improve guest experience
Product Update
The integrated in-room streaming service allows guests stream apps to the TV, access additional hotel facilities and services, and more
End-to-end Hospitality services company Valor Hospitality has adopted NevayaOne across its portfolio of hotels, as part of the organisation’s ongoing journey to provide an “industry-leading” guest experience.
NevayaOne gives hotels the ability to enable guests to stream their favourite apps to the in-room TV, as well as offering a fully interactive TV platform, and promoting additional services and facilities, which are fully customisable to individual hotels.
The move to offer an integrated in-room streaming service has been driven by Valor’s continued drive to improve guest experience, providing “unique and personalised ways for a guest to modify their stay”.
NevayaOne also supports Valor’s environmental pledge by promoting power conservation, leading to reduced CO2 emissions, while it removes the need to install in-room hardware or replace smart TVs, allowing for “infinite scalability”.
Valor Hospitality will roll out NevayaOne across 17 of its hotels in the UK initially, before offering the service to the rest of the 37 hotels in its UK portfolio.
Brian McCarthy, president of Valor Hospitality UK and Europe, said: “We’re always looking for ways to create a memorable guest experience, from investing in refurbishments, to adopting the latest technology.
“Along with comforting bed and shower facilities, a cutting-edge streaming solution has become an expectation for hotel guests. We’re looking forward to working with NevayaOne across our portfolio.”
James Richmond, co-founder & CEO of Nevaya, said: “We’re excited to be giving Valor’s guests a robust streaming experience across their incredible estate.
“The launch of NevayaOne has exceeded our wildest expectations. Easy and secure guest content streaming to the hotel TV is now an expectation, and we’re empowering hotels to enable this key travel experience without additional in-room hardware.
“Our dedicated team and supportive clients are helping us to reshape in-room entertainment and delivering unforgettable guest experiences.”
Book your free demo now.
Book a free consultation with one of our team to learn about the Nevaya platform and how it could enhance your guest experience.
Why we are launching NevayaOne
Product Update
As I depart London for the 8 hour flight to HITEC Toronto, at last, it’s time to share our news. This week’s launch of NevayaOne is the result of the leap Ben and I decided to take last year, when we realised that, after 20 years, we still had ambitions we wanted to achieve. We believe that NevayaOne has the potential to really change the guest travel experience and make a mark and, now that it’s out in the world, it’s exciting to put it to the test and, hopefully, prove ourselves right.
In a hospitality industry first, hotels anywhere in the world can now enable easy, secure and reliable guest content streaming on their existing smart hotel TVs or set-top boxes with no need to install in-room streaming dongles, or expensive comms room hardware.
Not all hotels have the fortune of having strong modern WiFi coverage in every room, which can mean delivering a great signal to a streaming dongle behind the TV isn’t always possible – with NevayaOne this is no longer an issue. The environmental benefits are also significant, we’re supporting smart hotel TVs from as far back as 2014, allowing hotels to sweat this expensive hardware asset for longer. Combined with the associated power saving from no server racks or additional in-room devices to power up that’s less CO2 too.
For the guest, NevayaOne means that their in-room TV streaming experience will work each and every time just like at home – Apple, Android, Windows, it doesn’t matter.
Now guests can stream their favourite apps to the in-room TV, before they even arrive in their room. No more dongles to deal with when you’re unpacking. Using the cloud means that connectivity is robust, making the in-room experience truly relaxing. And, while the guest is happy in their room, they can access a number of additional services and facilities – burger with your boxed set? – on the fully-interactive TV platform.
Hotels have realised in recent years that experience is now a priority for hotel guests and the only way to earn that true loyalty which drives repeat visits and the word of mouth which can make a hotel’s reputation. Hotels can brand our platform to their own requirements, while also using it to communicate with guests, build relationships and drive ancillary revenue. All with no upfront costs and no need to upgrade existing WiFi.
Global hotel groups have already started their roll-out of NevayaOne, and we couldn’t be more excited to be improving the in-stay hotel guest experience faster than ever before.
Nevaya may have started out as Ben and I and an unreliable second-hand car, but NevayaOne is a group effort and we’re proud of the team we’ve built and the commitment to innovation they’ve shown. They’re helping us to realise our ambitions and spark some new ones.
Book your free demo now.
Book a free consultation with one of our team to learn about the Nevaya platform and how it could enhance your guest experience.